Ten reasons to choose Identity-Links for your custom printed promotional merchandise.
Welcome to the Identity Links website. My name is Mark Siegel, President of Identity-Links, and always just a phone call away. We're a family business dedicated to converting customers into long term clients. Please take a look at the following reasons why I encourage you to trust us with your order.
- Experience - Our account reps have an average of 8 years experience in the promotional products industry. We know the business of imprinted promotional products, and will help guide you to the right item with the right decoration, as well as the best method of laying out your custom imprint. We are knowledgeable in promotional product marketing, vigilant about business ethics, and will always have your best interest in mind. Our dedication to customer satisfaction, and creative promotional product ideas is why hundreds of logo gift buyers rely on us for all of their imprinted logo items.
- Service - Our in-house art department makes purchasing promotional items a breeze. Just submit your logo, image and text, and we'll send you back a completed mockup of how it lays out best on the item(s) you have chosen. We can even help you design your logo. Free logo samples, art renderings, customized product presentations and free warehousing and fulfillment services are all part of our overall commitment to providing the very best service in the promotional products industry.
- Dedicated Account Reps - Your order will be assigned to a dedicated account specialist. You'll have one person responsible for seeing through every detail of your custom printed logo gift. Trained back up staff in our order department can also help with real time status on the production and status of your order.
- On Time Delivery - You have my personal guarantee that your order for imprinted promotional products will be shipped on time, or your money back. We'll personally get on a plane to deliver your order, rather than miss a critical ship date. Your order is 100% free if we miss a critical ship date* (Please see our Terms & Conditions).
- Long Term Relationships - Say no to nickel and dime promotional product distributors. We're here to build a lasting relationship with our valued clients. We don't charge for samples, e-mail proofs, or art services. We don't charge for a reasonable amount of imprinted logo samples. We don't charge for drop shipments or reorder set ups. There are no hidden costs. We are up front about every charge, and will never hit you with an additional fee without notifying you first. After 31 years of working with promotional product buyers, I know what it takes to keep a client coming back, and honesty is the most important element.
- Volume Rebates - Ask your account representative about our volume rebate programs. Once you purchase over $10,000 of imprinted logo merchandise you will be eligible for a credit back to your account. The more you purchase, the greater the rebate. You can use this rebate on your next purchase, or request a check back at the end of the year. We want to encourage you to look to Identity-Links for ALL of your custom printed logo items.
- 100% satisfaction - If you are not totally satisfied with your order of custom logo merchandise, we will do whatever it takes to make it right. Our no-hassle policy of resolving quality issues has set an industry standard.
- Product Choice - We attend every major trade show in the promotional products industry, always in search of the newest, and most innovative imprinted logo items. Our web site contains over 24,000 hand selected items for your review, and we are continually updating the site. In addition to the logo merchandise shown online, your account rep has a data base of over 300,000 additional imprinted promotional ideas. Just tell us a theme, and we'll get back to you with a ton of creative ideas just for you.
- Rush Service - In a perfect world, our clients would order custom printed promotional items without any deadline. But that doesn't happen. That's why we offer over 800 customized promotional items with 24 hour service, at no additional charge. We even offer logo pens and imprinted mugs with same day service!
Want to know about the company, and what we promise. Call me anytime. Or speak to one of my three sons, Robert, Danny, or Michael. We don't want to be the biggest, but we'll do whatever it takes to be the BEST promotional products
dealer in the country. Honest.