The best way to get the order process started is by clicking the "place
order" button on the product page. This will put in a request for a
quote. No payment is required at this point in the order process.
the order is placed online, and we receive all your information and
artwork, we will assign a sales rep who will work with you through the
rest of the order process.
We will begin by clarifying any
information or questions we may have regarding your order or artwork.
We will then send you a sales confirmation, along with an artwork proof
showing how your artwork or logo will look on the item.
sales confirmation will include all charges, including shipping, taxes,
setup fees, or any additional charges that may be required based on
The artwork proof can be changed as often as you'd like until you're satisfied with the layout or design.
the sales confirmation and artwork are approved, we will send you our
credit card form to be completed. After completion of the credit card
form we will send the order to
commitment to placing the order online. You can cancel the order at any
time before production begins. There will be plenty of
communication before we begin production, and we'll work closely with you until you're ready.
We know that ordering custom items can be intimidating, but we're here to help and guide you through the process.
Shipping is based on the quantity ordered and the zip code we are shipping to.
After your order is placed online, we will send a sales quote showing to total for the merchandise, as well as the shipping costs.
Please click here
to be directed to out Artwork Requirements page.
Different minimums apply to each item on our site. The first, and smallest, quantity listed under each item is that particular products minimum.
There are times when exceptions can be made and a less than minimum order can be produced. There are usually additional fees assessed with this type of order. Please contact us for pricing and additional fees associated with less than minimum orders.
Credit Cards Accepted:
Alternate Methods Accepted:
Business Checks, Personal Checks, Money Orders, Wire Transfer
Please contact us to make arrangements to pay by any of our alternate methods.
Typically production time for the items on the website is 5-10 business days after final art approval. However, if there is a specific date that you need your order in hands by, most items do offer rush service. Please contact us for pricing and additional fess associated with rush orders.
Yes. Identity-Links offers paper proofs, free of charge, on each order prior to production. We can make as many changes as needed until your satisfied with the layout.
A set-up fee is required for each item ordered the first time it is ordered, unless otherwise stated on the web. Repeat orders submitted within two years of the previous order will not be assessed a new set up fee, pending the imprint is identical to the previous order's imprint.
Yes. We do offer rush service. Please contact us for a list of items that can be produced quickly to meet your deadline.