To ensure safe delivery for ceramic mugs and drinkware a Protective Pack box will be used. Our Protective Pack cartons are designed and approved by UPS. Special rates have been negotiated with UPS for this program. In the event that you decline the use of our Protective-Pack box or specify a carrier other than UPS, it is understood that Identity Links WILL NOT BE LIABLE FOR ANY BREAKAGE CLAIMS. Pricing for each Protective-Pack box is $8.00