About The Program

The new Universal Company Store program consists of both In-stock, and Custom order only merchandise.  In Stock promotional merchandise normally ships with 48 hours from receipt of order from our Midwest warehouse.  Please specify on your order if you need your product shipped next day, or same day, and we will do our best to accommodate your request.   Shipments are sent out via UPS ground, but upon request we can ship next day or second day service.


Orders that are pictured, but not kept in stock,    ship in 3-5 days from our factories s around the country.   If you have a critical date use, please phone or email ahead first, so we can guarantee stock, and confirm we can meet you in hands date.


  APPAREL ORDERS:  Please allow 2-3 weeks (maximum) for shipment of your embroidered shirt and jacket orders.  We will consolidate all of the order requests, and then produce them all at once.  If you have a critical in-hands date for apparel, we can produce it within 5 working days, as long as your order is for 12 garments or more.   The information about lead times for shirts will be updated in this section, once we get an indication of how many requests per week we receive.


We welcome your comments about the product mix,   how we can improve the selection, ordering process, or decoration methods.      We can be reached at 888-282-9507.  Ask for the UTSI order desk.  Or e mail us at utsi@identitylinks.com for a quick response.

For questions about corporate purchases, please contact Regina Brauer. rbrauer@goutsi.com or 800-251-0261 x2443